TUGBOAT

logo'd merchandise

398 Devlin Road

Napa Valley,  California, 94559

Tel: 707-294-6572

Hours: M-F 8am - 4:30pm

SHOWROOM OPEN BY APPOINTMENT ONLY

© 2019 by Yellow Bike | creative marketing

FUNCTIONAL MARKETING WORKS

77% OF CONSUMERS SAY A PROMOTIONAL PRODUCT'S USEFULNESS IS THE #1 REASON TO KEEP IT.

ART CENTER

vector vs. raster artwork

This is the big one when it comes to production file questions.

embroidery best practices

Embroidery is as much art as it is a craft. Learn how to set up your next project for maximum success.

artwork file requirements

Want to make sure your artwork is totally tight for production requirements? Good idea. We can help with how to make that happen.

need help with your creative?

Don't have your your own  Creative Services Department to tap into? No worries...You can use ours!

SHIPPING INFORMATION

Here are a few things that might be helpful when choosing the best method to receive your awesome new merchandise:

 

  • Not all shipping is based on just the weight of a package. Each carrier has their own formulas they use to determine the Dimensional Weight of the shipment

  • Each carrier has their own specific package limitations and up-charges.

  • A fuel surcharge is charged at billing and is not usually accurate on quotes from carriers.

  • Early a.m. deliveries, i.e., by 8:00 a.m., can be made as early as 5:00 a.m. Do not ship to a location that is not open at that time! The package will go back on the truck for next day delivery.

  • Shipments are insured for only $100.

  • FOB means – Freight on Board – which basically means you own the goods once they leave a loading dock.

  • There are a lot of restrictions when shipping, i.e., alcohol, tobacco, dangerous goods, perishables, plants, lighters, etc.

 

 

 

Ask me to go over your shipment details at any time!

Artwork Upload

For those big, really BIG files that just can't be emailed.

Credit Application

Want to set up an account? This is the first step.

Credit Card Authorization

Prefer to rack up some Rewards Points instead?

California Resale Certificate

We'll need one of these completed if you plan to offer you merch for sale.

we all need a little help now and then

That's what we are here for